Recertification process
Guide

How to Recertify Your Free Government Phone Every Year

7 min read

Important Deadline

You must recertify your Lifeline benefits annually by your anniversary date to avoid service interruption. Mark your calendar and watch for notification 90 days before your deadline.

When to Recertify

  • Anniversary date of your initial enrollment
  • 90 days notice before deadline
  • Multiple reminder notifications
  • Grace period details

Required Documentation

Program Participation

  • Current benefit award letter
  • Program participation card
  • Official program statement

Income Verification

  • Recent pay stubs
  • Tax return (prior year)
  • Social Security statement

Recertification Methods

Online

  1. Visit National Verifier website
  2. Log into your account
  3. Update your information
  4. Upload current documentation
  5. Submit for review

By Mail

  1. Complete recertification form
  2. Attach required documents
  3. Mail to provided address
  4. Allow 7-10 days for processing

Through Provider

  1. Contact your service provider
  2. Follow their recertification process
  3. Submit updated documentation
  4. Receive confirmation

After Recertification

  • Keep confirmation number
  • Continue using your service
  • Watch for approval notification
  • Mark next year's deadline

Need Help?

Visit govtphones.org for more information about the recertification process, or check our eligibility guide to review qualification requirements.

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