Usage Requirements
What Happens If You Don't Use Your Free Government Phone Enough?
6 min read
Use It or Lose It!
You must use your free government phone at least once every 30 days or risk losing your service. This includes making calls, sending texts, or using data.
The 30-Day Rule
What Counts as Usage
- Making or receiving phone calls
- Sending or receiving text messages
- Using mobile data or internet
- Checking voicemail
What Doesn't Count
- Just keeping phone charged
- Receiving calls without answering
- Having phone turned on
- Emergency calls only
Warning Signs
- Text warnings at 15 days of inactivity
- Phone calls from your provider
- Email notifications (if provided)
- Service suspension notices
What Happens When Service Ends
- Service suspended after 30 days
- Phone number may be lost
- Must reapply for new service
- May need new phone number
How to Reactivate Service
- Contact your provider immediately
- Explain the reason for inactivity
- Request service restoration
- Complete any required verification
- Resume regular usage
Easy Ways to Stay Active
Monthly Tasks
- Call a family member
- Text a friend
- Check the weather online
- Listen to voicemail
Set Reminders
- Calendar alerts
- Phone alarms
- Family reminders
- Monthly check-ins
Special Circumstances
- Medical emergencies or hospitalization
- Military deployment
- Extended travel
- Temporary incarceration
Stay Connected
Visit govtphones.org for more tips on maintaining your free government phone service. Remember, just one call, text, or internet use per month keeps your service active.
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