What Happens If You Don't Use Your Free Government Phone Enough?

Use It or Lose It!

You must use your free government phone at least once every 30 days or risk losing your service. This includes making calls, sending texts, or using data.

The 30-Day Rule

What Counts as Usage

Making or receiving phone calls
Sending or receiving text messages
Using mobile data or internet
Checking voicemail

What Doesn't Count

Just keeping phone charged
Receiving calls without answering
Having phone turned on
Emergency calls only

Warning Signs

Text warnings at 15 days of inactivity
Phone calls from your provider
Email notifications (if provided)
Service suspension notices

What Happens When Service Ends

Service suspended after 30 days
Phone number may be lost
Must reapply for new service
May need new phone number

How to Reactivate Service

Contact your provider immediately
Explain the reason for inactivity
Request service restoration
Complete any required verification
Resume regular usage

Easy Ways to Stay Active

Monthly Tasks

Call a family member
Text a friend
Check the weather online
Listen to voicemail

Set Reminders

Calendar alerts
Phone alarms
Family reminders
Monthly check-ins

Special Circumstances

Medical emergencies or hospitalization
Military deployment
Extended travel
Temporary incarceration

Stay Connected

Visit govtphones.org for more tips on maintaining your free government phone service. Remember, just one call, text, or internet use per month keeps your service active.